Shipping Policy

Fiorena is committed to providing all customers with a fast and reliable shipping service. This Shipping Policy outlines our estimated delivery times, shipping costs, and procedures to ensure a smooth shopping experience.

Delivery Times

Fiorena aims to ship all orders within 24–48 hours after the order has been confirmed.

Once shipped, orders are generally delivered within 5–14 business days.

Please note that delivery times are estimates and may vary due to factors including:

  • Weather conditions
  • Periods of high demand, such as holidays
  • Customs procedures, where applicable

Free Shipping

All orders placed with Fiorena are shipped directly from our supplier in China.

Regardless of the order value or the customer's location, we offer free shipping on all orders.

This is part of our commitment to making your shopping experience as simple and convenient as possible.

Shipping

All orders placed with Fiorena are shipped directly from our supplier.

This approach allows us to efficiently process orders and deliver products directly to our customers. It also enables us to maintain quality control standards for the products we offer.

Order Processing

After placing an order, you will receive a confirmation email containing the details of your purchase.

Orders are processed and shipped within 24–48 hours.

Once your order has been shipped, you will receive an email containing your tracking information so you can follow the progress of your shipment.

Order Tracking

Fiorena provides tracking information for all orders.

You can use the tracking information provided by email to monitor the status of your shipment. Tracking updates may take some time to become available after your order has been shipped.

Questions and Customer Support

If you have any questions about your order or our Shipping Policy, our customer service team is available to assist you.

You can contact us at:

Email: contact@fiorena.it

We aim to respond to all inquiries as quickly and professionally as possible.

Shipping Delays and Exceptions

While we make every effort to meet our estimated delivery times, unforeseen circumstances may occasionally result in delays. These circumstances may include, but are not limited to:

  • Customs procedures
  • Adverse weather conditions
  • Carrier delays
  • Force majeure events

To the extent permitted by applicable law, Fiorena is not responsible for delays caused by circumstances outside our reasonable control. We appreciate your understanding and patience should such circumstances occur.

Conclusion

Fiorena is committed to providing an excellent online shopping experience, including reliable and efficient shipping.

If you have any questions or require additional information regarding your shipment, please contact us at contact@fiorena.it.