WHY THOUSANDS LOVE FIORENA MILANO
FAQ
How long will it take to receive my order?
Delivery times depend on the type of jewelry you choose.
Non-Personalized Jewelry
These pieces are ready to ship and are typically delivered within 7–10 business days.
Personalized Jewelry
Each piece is made especially for you and carefully finished according to your chosen details. Personalization takes approximately 5–6 business days. Once your piece is ready, you’ll receive your shipping confirmation and tracking information.
The total estimated delivery time is approximately 12–14 business days.
When will I receive my tracking information?
Each personalized piece is made especially for you, carefully crafted according to the details you selected. This process typically takes 5–6 business days.
Once your piece has been completed and is ready to begin its journey to you, you’ll receive an email with your tracking information.
Can I return my order?
We want you to feel completely confident with your Fiorena Milano purchase. Non-personalized jewelry can be returned within 30 days of delivery, provided the item is unworn, unused, and returned in its original condition and packaging.
As our personalized jewelry is made especially for you according to your chosen details, personalized pieces cannot be returned or exchanged unless they arrive damaged or there is an issue with your order.
If you need assistance with a return, our customer care team will be happy to guide you through the process.
Is the jewelry water-resistant and tarnish-resistant?
Yes. Our jewelry is crafted from high-quality stainless steel with 18K gold PVD plating, designed to be water-resistant and tarnish-resistant for lasting shine.
Made for everyday wear, your jewelry can be worn in the shower, while swimming, or during your daily routine without having to take it off.
Still need help?
Contattaci all’indirizzo contact@fiorena.it e saremo felici di aiutarti.